Open role
Player Support & Community Agent, Video Games
Support players and keep game communities friendly and safe for the video game studios we work with.
What you will do
- Answer player tickets about gameplay, accounts and purchases
- Moderate Discord, forums and in-game chat
- Report bugs and player feedback to studio teams
- Help with testing of new releases and updates
- Keep a positive tone in every interaction
What you bring
- Excellent written English
- A genuine interest in games and gaming communities
- Good judgement and calm under pressure
- Experience with Discord or community tools is a plus
- Living in Malta and able to work remotely from home
What we offer
- A remote role, working from home in Malta
- Paid training and a structured onboarding
- A supportive team lead and regular coaching
- Room to grow into senior and lead roles
How to apply
Send your application with the form. We read every application and reply within five working days.