Open role
Customer Support Agent, iGaming
Help players of our iGaming clients with accounts, payments and questions through chat and email.
What you will do
- Answer player questions by chat and email
- Help with account, payment and verification questions
- Follow responsible gaming procedures and escalate correctly
- Log every case accurately
- Share player feedback with the team
What you bring
- Fluent English plus a second European language
- Clear, patient written communication
- Comfort working shifts, including some evenings and weekends
- Experience in customer support or iGaming is a plus
- Living in Malta and able to work remotely from home
What we offer
- A remote role, working from home in Malta
- Paid training and a structured onboarding
- A supportive team lead and regular coaching
- Room to grow into senior and lead roles
How to apply
Send your application with the form. We read every application and reply within five working days.